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RETURN POLICY
RETURNS/EXCHANGES/REFUNDS
All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. This includes holiday sales, site-wide or product specific flash sales, and items purchased using sale codes. We will fix any mistakes made on behalf of the company.
If the product you received is deemed defective your order is eligible for a refund.
We thank you for understanding this policy!
I RECEIVED A DEFECTIVE / WRONG PRODUCT
We apologize for the mix-up and want to ensure you get the right item as quickly as possible! Feel free to send us an email at JesusDidItTheMovement@gmail.com to notify us of the mix up. Please include your order number, name and email used on the order. Make sure to specify the concern: original product ordered as well as the actual product you received including the style/design, color and size. Please attach picture of the product(s) showing the mishap. Example: showing the defect, the size, or wrong item.
We will provide you with a 50% off discount code for your next purchase if you received a defective product. All wrong orders we send out will be corrected.
COLOR DISCLAIMER
Due to variation in monitor settings, Jesus Did It! makes no guarantees regarding color matches of product.
Note that like-named colors used by various apparel manufacturers/brands/styles (i.e. Navy, Navy Blue, Dark Navy, etc.) are not necessarily an exact shade match to each other or to any of the Jesus Did It! thread guide options.
Fabric colors represented on computer monitors may vary due to variations in computer screens, resolution, color, tone or any other display settings.
I FORGOT TO USE MY DISCOUNT CODE
Unfortunately, our software does not allow us to adjust prices to finalized purchases. Once your order has been confirmed, it’s not possible for you, or us, to change it once submitted. Please ensure all your information is accurate before submitting your order, including your discount code.
Only ONE discount code may be applied per order.
This applies to Free Shipping discount codes.
HOW TO INITIATE RETURNS
To initiate a return, please contact our customer service team with your order number and the reason for your return. After verifying your information, we will guide you through the return process. You are responsible for return shipping costs unless items are defective or incorrect. Once we receive the returned items, we will process your refund or exchange promptly within a few business days.
EXCHANGES AND REFUNDS PROCESS
In the case that a refund is approved. Refunds will be issued to the original payment method used at checkout. Exchanges can be processed for different sizes or colors, subject to stock availability. Please allow up to 7-10 business days for the funds to reflect in your account after processing.
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